Privacy policy

Last Updated: (2024/09/18)

This Privacy Policy outlines how we collect, use, and disclose your personal information when you access and use our website, https://www.litehouse.co.za (the "Site"), or interact with us. By using the Site, you agree to the collection and processing of your information as described in this Privacy Policy.

Definitions

This Privacy Policy is based on the provisions of POPIA (Protection of Personal Information Act 4 of 2013), ensuring that our documentation is understandable to you. To make it easy to reference, we’ve outlined key terms used in this policy:

“we” and “us” refers to: Litehouse Lighting Pty Ltd
Registration Number: 2016/240203/07
Unit 2, ORO Three, Killarney Junction, Cape Town, 7441

“POPIA” refers to:
Protection of Personal Information Act 4 of 2013

“you” and “your” refers to:
The individual to whom personal information relates

“personal information” refers to:
Information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person, including but not limited to:

  • Information on race, gender, sex, pregnancy, marital status, national origin, color, sexual orientation, age, physical or mental health, religion, beliefs, culture, and language.
  • Educational, medical, financial, criminal, or employment history.
  • Any identifying number, symbol, email address, telephone number, location information, or online identifier.
  • Biometric information.
  • Personal opinions, views, or preferences.
  • Correspondence revealing the contents of original communication.
  • Opinions or views of others about the person.
  • The person’s name if associated with other personal information.

“Processing” refers to:
Any operation performed on personal information, including collection, storage, alteration, retrieval, dissemination, and destruction.

“Third-party” refers to:
Any person, natural or juristic, processing personal information on behalf of Litehouse, without being under our direct control.

“Consent” refers to:
Freely given, unambiguous agreement to the processing of your personal information, conveyed through clear action or statement.

 

 

SECTION 1 – What Do We Do With Your Information?

When you purchase something from our store, as part of the transaction, we collect personal information such as your name, address, and email. Additionally, when you browse our store, your computer’s IP address is automatically received, helping us learn about your browser and operating system.

With your consent, we may send you emails about our products, new offerings, and updates.

 

 

SECTION 2 – Purpose for Processing

We and our service providers process the collected personal information for the following purposes:

  • Consent: When required for purposes such as marketing, we will either ask for your explicit consent or provide you with an option to decline.
  • How to Withdraw Consent: You may withdraw your consent at any time by contacting us at info@litehouse.co.za.
  • Contractual Obligations: We process personal information for administrative purposes, including invoicing, payment collection, and service delivery, in compliance with our contractual obligations.
  • Legal Obligations: We process information to comply with legal requirements, such as notifications or monitoring.
  • Legitimate Interests: We may process your information to pursue our legitimate interests or those of third parties, such as legal claims enforcement, criminal act prevention, and IT security.

 

 

SECTION 3 – Disclosure

We may process your information as outlined, in compliance with legal requirements, and if you violate our Terms of Service.

 

 

SECTION 4 – Third-Party Services

We use third-party services (such as Shopify) to help us deliver services to you. These third-party providers only collect, use, and disclose your information as necessary for the services they provide.

For payment transactions, certain third-party providers have their own privacy policies, and we recommend reviewing them to understand how your information is handled.

If you leave our site or are redirected to a third-party service, this Privacy Policy no longer governs.

 

 

SECTION 5 – Security

We take appropriate measures to protect your personal information. All credit card information provided is encrypted with secure socket layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we follow industry best practices to protect your data.

 

 

SECTION 6 – Cookies

We use cookies to enhance your experience and track site usage. You can opt out of cookies via your browser settings.

 

 

SECTION 7 – Age of Consent

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for your minor dependents to use this site.

 

 

SECTION 8 – Retention of Records

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

 

 

SECTION 9 – Transfer of Your Personal Data

Your personal information may be processed and transferred to locations outside of your jurisdiction, including countries with different data protection laws.

 

 

SECTION 10 – Changes to this Privacy Policy

We reserve the right to update this policy at any time. Any changes will take effect immediately upon posting. If our company is acquired or merged, your information may be transferred to the new owners.

 

 

Questions and Contact Information

If you wish to access, correct, amend, or delete any personal information we have, or if you have any complaints, please contact us at info@litehouse.co.za.

Website: https://www.litehouse.co.za